60-Day Money-Back Guarantee
Your satisfaction is important to us.
When you purchase LipoJaro, you’re protected by our 60-Day Money-Back Guarantee. We want you to have enough time to try the product and decide whether it’s the right choice for you.
If, for any reason, you are not completely satisfied with your purchase, you may request a refund within 60 days from the date your order is delivered.
We Recommend Giving LipoJaro Enough Time
Natural dietary supplements often require consistent use before noticeable results may be experienced.
For this reason, we recommend using LipoJaro as directed for at least 90 days, whenever possible, before deciding whether the product meets your expectations.
However, your satisfaction is our priority. If you decide the product isn’t right for you, you may still request a refund within the 60-day guarantee period.
How to Request a Refund
Please follow the steps below to ensure your refund is processed as quickly as possible.
Step 1: Confirm Your Eligibility
Verify that your request falls within 60 days of your package’s delivery date.
If you’re unsure when your order arrived, you can check the delivery confirmation using your shipment tracking number.
Step 2: Contact Customer Support
Send an email to:
Email: contact@lipojaro.com
Please use “Refund Request” as the subject line so our support team can identify and process your request more efficiently.
In your email, include your:
- Full name
- Email address used when placing the order
- Order number (if available)
- Brief statement requesting a refund
Step 3: Return Your Order
Once your refund request has been initiated, return all bottles from your order, whether they are opened, unopened, empty, or partially used.
Please include a note inside your return package containing:
- Your full name
- Email address
- Order number (recommended)
Return your package to:
LipoJaro, 19655 E 35th Drive, Suite 100, Aurora, CO 80011, United States
Please note that customers are responsible for the cost of return shipping.
We recommend using a shipping service that provides tracking information, as we cannot be responsible for packages lost during return transit.
Step 4: Refund Processing
After your returned package has been received and verified, we’ll begin processing your refund.
Refunds are typically issued within 5–10 business days, depending on your financial institution or credit card provider.
Once your refund has been processed, we’ll send you a confirmation email.
Please remember that the time it takes for the funds to appear in your account is determined by your bank or payment provider.
Additional Information
To qualify for a refund:
- Your request must be made within the 60-day refund period.
- All bottles from the original order must be returned.
- Return shipping costs are the customer’s responsibility.
- Refunds will be issued using the original payment method whenever possible.
If you have questions regarding your refund eligibility or need assistance with the return process, our customer support team will be happy to help.
Contact Us
If you need assistance with a refund or have questions about your order, please contact us.
Email: contact@lipojaro.com
Our customer support team will respond as quickly as possible and guide you through every step of the refund process.